Is it all systems go for you? Companies often invest heavily in systems, but how often do they deliver everything you need?

Systems can take ages to produce, even longer to implement and then instead of “Eureka”, it’s a case of “How on earth do you do …”, or “This is just too complicated, why can’t we go back to the way we did things before?” Or “We’ll do this if we have to, but I will carry on with the old way of doing it as well.”

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